Notices to be placed before 4:00 PM
Survey: Students as Customers of Higher Education Institutions:Perceptions of Academics, Administrators and Students
Print

Dear Academic staff, Administrative staff, and Students

 

Date: 03 August 2021

 

Greetings,

 

My name is Estelle David am a PhD student from the School of Management, IT and Governance at the University of KwaZulu-Natal. My contact number is (+27 83 503 2425) and my e-mail address is 208512253@stu.ukzn.ac.za . I am conducting a research study as part of my doctoral degree requirements. My Supervisors are: Professor K Govender (+27 81 333 3712; e-mail:GovenderK@ukzn.ac.za) and  Dr S. Soni (+27 82 972 1998; e-mail:Soni@ukzn.ac.za )

 

You are being invited to participate research project entitled: Students as Customers of Higher Education Institutions: Perceptions of Academics, Administrators and Students. The aim and purpose of this study is to investigate the relationships between customer experience and customer satisfaction with respect to higher education by viewing students as customers at select Private and Public higher education institutions in South Africa. The study is expected to include students, academics, and administrators at select private and public Higher education institutions in KwaZulu Natal. The duration of your participation if you choose to participate and remain in the study is expected to be 10-15 Minutes. Your anonymity is guaranteed.

 

If you are willing to share your experiences and thoughts, please follow this link:



Academic Staff: https://forms.office.com/r/AqWwkxpr3j

Administrative Staff: https://forms.office.com/r/suFzw2isVE

Students: https://forms.office.com/r/q5Zc4ZeCJn

 

HSREC reference number: HSSREC/00002941/2021

Ethical approval and the Gatekeeper’s permission are attached for ease of reference.

Sincerely

Estelle David

 

Attachments
Ethical Clearance.pdf GateKeepers Approval.pdf
Notice Details
Category General
Posted 04 August 2021
By Estelle David
Tel
From UKZN
Audience
PMB Staff  PMB Students 
   
   
   
   
  •  
  • F.A.Q.
  •  
  • Quick Help
  •  
F.A.Q. (frequently asked questions)

Please use Firefox or IE to upload your notice.

Will I still be able to read my Notices from within my email?

In a manner of speaking yes. However you will not get the entire notice delivered to you in your email, instead you will get a daily digest which will list the subject of the notices, a short summary of each notice and hyperlinks that will take you to that notice on the web.

2. Who has access to notices?


Anybody can access the notice system, however you will not be able to place notices from off-campus.